eStatements

What Are eStatements?

eStatements are electronic copies of your account statements that you can view, search, save and print online! They’re…

• Fast – eStatements are available online days sooner than paper statements arrive by mail.
• Convenient – eStatements are archived for 12 months! No need to file away paper statements; we store them for you online!
• Secure – Access your eStatements using a secure account log in. eStatements are not sent by e-mail or by paper to an unsecure mailbox.
• Environmentally Friendly – eStatements save paper, ultimately saving trees!

Enroll quickly and easily…to stop the paper statement simply print out and complete the Stop Paper Statement form and drop it off at your local branch office.

How to Access eStatements

You may access your eStatements when you log in to your Online Banking account and click on "eStatements." Next you will be taken to a screen that allows you to choose which account statement to view.

eStatement Archiving

You will be able to access statements up to 12 months. You can always contact a Sterling Federal Bank Customer Service Representative to order a copy of a statement that is not available as an eStatement (fees may apply).

Saving and Printing eStatements

Your eStatement is presented in the Adobe Acrobat format. You have the opportunity to view, search, save, or print any of your eStatements. You will need the Adobe Acrobat plug-in to view your eStatements. Download it free from Adobe.

Switching Statement Delivery Method

If you decide to resume receiving paper statements, simply print out and complete the Reinstatement Form and drop it off at your local branch office.