
Phone Numbers
For questions regarding your account, please call:
- Sterling Main Office 815-626-0614
- Sterling East Drive-Up Facility 815-626-0614
- Rock Falls Office 815-626-0614
- Morrison Office 815-772-7256
- Dixon North Office 815-288-3327
- Dixon South Office 815-288-3327
- Mt. Morris Office 815-734-6051
- Byron Office 815-234-7601
- Clinton Main Office 563-242-9111
- Clinton 7th Avenue Office 563-242-9111
Internet Banking Customer Service
For questions regarding Internet Banking, please call: 815-626-0614
Bill Pay Customer Service
For questions regarding Bill Pay, please call 815-626-0614
InfoXpress
Banking information by phone, call 815-626-8888 or 800-353-0888
Credit Card Security Department (Lost/Stolen)
To report your credit card lost or stolen please call: 800-558-3424
ATM/Debit Card Security Department (Lost/Stolen)
To report your ATM/debit card lost or stolen please call:
- During regular business hours: Call 815-626-0614
- After regular business hours: Call 800-528-2273
Overseas Travel
In the event that you are planning overseas travel, prior to your departure please contact a Customer Service Representative. You will be asked to provide your travel dates and itinerary in order that your debit card transactions may be closely monitored for your protection.









