Technology Update

Dear Valued Sterling Federal Bank Customer,

I am excited to announce that Sterling Federal Bank will soon be updating our technology systems!  This enhancement will allow us to better serve you and will improve your online banking experience.

We began this process more than a year ago by researching technology systems that will allow us to streamline our internal processes while also improving your experience.  Sterling Federal Bank has more than 25,000 customers and is quickly outgrowing our current technology.  This enhancement will provide many benefits, but to name just a few:

        >  Updated, more user-friendly Mobile and Online Banking
        >  Improved Bill Pay and Mobile Deposit features
        >  Increased customer control over your debit card fraud prevention tools
        >  Improved Online Banking enrollment process that allows faster access to digital banking features

While most of these changes will happen behind the scenes, there will be some brief disruptions.  We will work quickly and efficiently to make this enhancement as seamless as possible for you.  Below you will find key information about the technology upgrade, including how your accounts and services will be affected.  You can also stay updated by visiting our Facebook page.  If you have any questions, please do not hesitate to contact us at 815-626-0614 or stop by any of our bank locations.  Our staff is ready to answer any questions you have about the upgrade. 

Once again, thank you for your continued support of Sterling Federal Bank.  We are excited about this enhancement and the opportunity to better serve you for many years to come. 

Sincerely,

Dean A. Ahlers
President/CEO
Sterling Federal Bank

Key Information

Personal Online Banking User Guide

Accessing Internet Banking

Account Statements

Alerts

Bill Pay

Depositing a Check

Forgot Username or Password

Navigating Online Banking

Making a Transfer

Managing Your Debit Card

Pay a Friend

Pay Another SFB Customer

Secure Messages

Settings

Stop Payments

Text Banking

Transfer Funds to an External Account

Update your Profile