Contact Us - Sterling Federal Bank

BY EMAIL

Important E-Mail Disclosure
This email is not secure. Please do not include specific personal or account information such as account numbers, passwords, social security numbers, or PIN numbers. Because an email message may not be reviewed by a bank representative immediately, you must contact the bank via telephone or in person for immediate attention. Email messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may email messages be used to place a stop payment, cancel a bill payment, request account transfers, or report lost or stolen Debit cards and/or banking codes.

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BY PHONE

1-815-626-0614

BY MAIL

Sterling Federal Bank
PO Box 617
Sterling, IL 61081

INFOXPRESS

Banking Information by Phone:
- 1-815-626-8888
- 1-800-353-0888

TO REPORT A LOST OR STOLEN DEBIT CARD

During normal business hours, call Sterling Federal Bank at: 815-626-0614.
After hours or on weekends, please call: 833-933-1681
Internationally call: 812-647-9794

TO REPORT A LOST OR STOLEN CREDIT CARD

Please call: 877-636-7244