Contact Us

BY EMAIL

Important E-Mail Disclosure
This email is not secure. Please do not include specific personal or account information such as account numbers, passwords, social security numbers, or PIN numbers. Because an email message may not be reviewed by a bank representative immediately, you must contact the bank via telephone or in person for immediate attention. Email messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may email messages be used to place a stop payment, cancel a bill payment, request account transfers, or report lost or stolen Debit cards and/or banking codes.

BY PHONE

 Byron 815-234-7601
 Dixon 815-288-3327
 Morrison 815-772-7256
 Mount Morris 815-734-6051
 Rock Falls 815-626-0614
 Sterling 815-626-0614
 Clinton, Iowa 563-242-9111

BY MAIL

Sterling Federal Bank
PO Box 617
Sterling, IL  61081

INFOXPRESS

  • Banking Information by Phone: 855-432-8212

TO REPORT A LOST OR STOLEN ATM OR DEBIT CARD

  • During normal business hours, call Sterling Federal Bank at: 815-626-0614.
  • After hours or on weekends, please call:   800-528-2273

TO REPORT A LOST OR STOLEN CREDIT CARD

  • Please call:  866-334-1048